⚠️ We never ask for our customers or end users to give us their username or password.
Here's how you can safely grant login access to Taskfeed Support:
You can grant access for a specified duration. For security reasons, the maximum period for granting access is limited to one year. During the time you have granted access, we can use your login and access your data to help you resolve any problems.
To grant login access:
- At the top of any Salesforce page, click the down arrow next to your name. Then from the menu under your name, click Settings.
- From the left pane, select:
My Personal information > Grant Login Access
- Set the access expiration date by choosing a value from the picklist alongside the row for Taskfeed Support or Precursive Ltd depending on the version running within your Organization.
- Click Save.
If an administrator, support representative, or publisher makes setup changes using your login, the setup audit trail lists those changes, including the username of the delegate user who made the changes.
For more information, see this Salesforce help article.