Precursive Summer 20 (v.16) - Contact Roles
Precursive Internal & External Roles
Precursive Contact Roles
Precursive now has extended the functionality of assigning internal and external team members to appropriate roles within a board or task. What this means is that users will now have visibility of all stakeholders within a project whether assigned as a contributor or point of contact.
From within the UI, team assignment is carried out the same way the only addition is users now have (2) options as listed:
Internal Team = Users(Read/Edit) access to boards and tasks
External Team = Contact(Read-Only) access to boards and tasks
This is a great addition because when a board is shared through external sharing all parties can see who has been assigned and to which task.
How to Set Up
Step 1.
Make sure that all roles pertinent to your process have been established within Salesforce(Picklist Global Value Set) “Team Role”
Step 2.
Assign proper roles for each Board Team Member Record Type “Internal/External”
Navigate in setup to Board Team Members object
Click on to Record Type
Select either Internal or External Contact | Drag and Drop values you want to assign
SAVE
Note: If roles are not assigned to proper record types, when you try to assign roles they will not be visible.
External User (Record Type) Assignment -
Internal User (Record Type) Assignment -
Step 3.
Assign users and contacts