Tracking Email Activity in Taskfeed
To associate emails that you and your colleagues receive to any record in Salesforce (such as a Taskfeed Board, Taskfeed Task, Account, Opportunity etc), your Salesforce Administrator will need to set that up in your organization, independently from Taskfeed.
Learn more: Which Salesforce Email Integration Product is Right for My Company?
Once that step is configured, to track those emails received that were associated with a Taskfeed Board your Salesforce Administrator will need to Enable Activities for the Taskfeed Board object. This will also enable you to send emails from a Taskfeed Board.
Follow these Instructions to Enable Activities for Taskeed Boards
Tracking the Activity History on the Taskfeed Board Page Layout:
In Lightning Experience, you have to edit the Lightning record page (for any object) and add the Activities component to the page.
1. Go to a Taskfeed board record page in Lightning, and do the following:
The Activities actions (e.g. Send Email, Log a Call etc) are determined in the Page Layout editor, under Salesforce Mobile and Lighting Experience Actions:
💡Tip: We recommend removing the New Task element from the Salesforce Mobile and Lightning Experience Actions for the Taskfeed Board page layout. New Task is a Salesforce Task action and will not create a Taskfeed Task. Having that action on the Activities bar in Taskfeed Board may generate some confusion for your end users.