EU GDPR Compliance

At Taskfeed, we are committed to providing our customers with transparency regarding our privacy practices and compliance with European Union (EU) privacy regulations. We value your trust and are dedicated to protecting the privacy anyone interacting with our service be that our customer, our customer’s customer or partners and employees.

Our commitment to protecting the privacy of our customer’s data includes:

  • Information security management system (ISMS) based on ISO 27001:2013 encompassing information security policies, training and communication

  • Leveraging third-party companies to conduct penetration tests

  • Taskfeed runs on Salesforce, so our customers benefit from all the innovation and security of the Salesforce platform.

We support our customers’ need to be compliant with the new European Union General Data Protection Regulation (“GDPR”) that takes effect on May 25, 2018.

What is the GDPR?

The GDPR is the new European privacy law that replaces the EU Data Protection Directive. The law requires that business protect the privacy and personal data of EU citizens and transactions that occur within EU member states.

What is “personal data”?

Personal data is any data that relates to an identified or identifiable natural person. Examples of personal data includes identifiers such as name, location data, and unique online identifiers.

How has Taskfeed been preparing for the GDPR?

The General Data Protection Regulation (GDPR) will become enforceable in the European Union in May 2018. At that time we will be fully compliant with this regulation. We have been and will continue to review our entire product suite and business practices to ensure we fully support our customers with GDPR compliance.

How does Taskfeed assist customers with their GDPR compliance program?

Taskfeed runs on Salesforce, so our customers benefit from all the innovation and security of the Salesforce platform. As such we leverage the security of Salesforce’s platform and infrastructure. Salesforce have been leading and guiding the industry in preparation for the GDPR. Here are some resources:

Salesforce Platform GDPR Overview

Salesforce Security Implementation Guide

What’s changing?

We’re updating our Terms of Service and wanted to give you an overview of some of what’s new. These changes impact our Terms of Service and Privacy Policy we are also offering a Data Processing Addendum.

Here’s some of what’s new:

  • We make it even easier to understand the data we have about you, and what we do and do not have access to

  • Offering a Data Processing Addendum containing revised or additional provisions to assist customers with their compliance with the GDPR

  • We have and will continue to implement policies for the management and control of personal data

Your privacy comes first in all of these updates. We now meet the high standard for data privacy introduced by the new European data protection law known as the General Data Protection Regulation (GDPR), which goes into effect later in May. To learn more, check out the great resources provided by Salesforce.

Salesforce Platform GDPR Overview

If for any reason you don’t agree to our new terms and would rather close your account, you can do so. Please contact support@taskfeedapp.com with any questions.

If you would like to review and sign the Data Processing Addendum please contact support@taskfeedapp.com with your request.


Feedback and Knowledge Base